What are tastes? Instructions for determining customer tastes
24 Oct, 2023
Taste is a term that has become popular in today's life, especially in the field of business and marketing. Simply, this concept refers to customers' preferences and preferences for a particular style that they use on a daily basis. Understanding user preferences is very important, because this will greatly affect the ability to reach and attract potential customers, based on the production and distribution of products that match their preferences. like that.
However, in reality, tastes are not uniform and there are often different variations on the market. So what is taste and why is it of such special importance? Join us to learn this concept as well as effective methods of researching and analyzing customer tastes in the article below.
What are tastes?
Taste can be simply understood as people's preferences and preferences in a specific period of time for something such as lifestyle, fashion, products, services, etc. So the term The term is often used to describe a person's preferences, aesthetic outlook, and how they evaluate elements related to art, design, culture, and many other aspects of life. This stems from the desire to satisfy the needs of the senses, characterized by the increasing trend of promoting aesthetics, convenience and perfection.
Besides, this concept also shows the diversity of personal needs and preferences of each person. Because tastes are often associated with each person's living environment, personality and preferences regarding behavior, literature, art, consumer products, etc.
Taste not only plays an important role in choosing what users love but also affects how they evaluate products/services. Thus, businesses can, by understanding customer tastes, provide advice and suggestions, thereby helping to find the best solution and satisfy their desires.
Some examples of tastes
In everyday life, tastes play an important role in helping people make smart decisions as well as choose products that suit style and trends . However, in reality, depending on the context, tastes will have different meanings. To better understand that, you need to understand the two most common aspects of taste: aesthetics and customers.
1. Customer tastes
Customer tastes, also known as consumer tastes, refer to a person's needs when they want to access and own a specific product or service.
Today, individuals and businesses always strive to understand customers' tastes in order to provide them with suitable solutions. This also helps suppliers grasp user needs, know what they need and want, thereby giving sincere advice and receiving reviews to improve products or services more effectively. .
2. Aesthetic tastes
Aesthetic taste is the human ability to recognize and evaluate the beauty and ugliness of something. This is also a phenomenon influenced by society and history, including factors of ethnicity, class, humanity, etc. People with well-developed aesthetic tastes will know how to distinguish clearly. between beauty and ugliness. They have the ability to enjoy and experience the pleasures of beauty and stay away from things considered outdated. They also have the ability to apply and create aesthetic beauty in their way of life, behavior, communication and even daily activities.
Reasons why businesses should analyze and research customer tastes
Researching and evaluating consumer tastes plays an important role because it brings many benefits in building and implementing business and marketing strategies including:
1. Understand target customers
Taste analysis is a tool that helps businesses better understand their target customers. Although there are many other factors involved, the core point is that this research activity helps businesses determine appropriate product, service and pricing strategies to satisfy the user group that the company is targeting. to aim.
2. Develop appropriate strategies
For business operations to run smoothly, the company needs to determine a specific and clear strategy in each stage. In particular, prioritizing research and analyzing market tastes is the most important step. Only by clearly understanding what customers want and love can businesses create suitable products/services that meet their needs, thereby developing effective sales and marketing strategies. This means that no business can develop without relying on consumer tastes.
3. Flexible and timely changes
Each stage, each time and social needs bring different trends and customer tastes. Only by researching and analyzing to clarify these factors can businesses grasp trends, thereby adjusting their marketing strategies to be more suitable and flexible with the constant changes of the market. school.
4. Save costs
When agreeing with customer tastes, businesses will be able to develop an overall business and marketing strategy appropriate for each period of development. This helps them focus on important activities and eliminate unnecessary expenses to achieve maximum sales and profits. Thus, business cost management also becomes significantly more effective and economical.
Common types of customer tastes
In today's competitive market, there are two forms of customer preferences that businesses need to focus on to exploit effectively, including:
1. Selective tastes
This type of taste refers to liking and understanding the value of beauty. People of this type will know how to choose and apply the best things for themselves and make their lives richer. Therefore, no matter what they buy, they pay special attention to quality, design style and pay little attention to price.
2. Taste is not selective
This is the taste of people who don't really know what they love and don't understand beauty. They often pursue a competitive lifestyle, competing with those around them. Most typically, when they see someone else has something, this type of taste will want to own it without caring about the value or whether those things really suit them or not. However, compared to selective tastes, businesses can exploit them more easily through communities, advertising, social networks , etc.
Methods of researching and analyzing customer tastes
To conduct research and analyze customer tastes is not always easy. Businesses will need to apply appropriate methods for each specific stage, context and social trend. Below are the three most popular and effective approaches that large businesses often apply, you can refer to.
1. Concept testing method
With this approach, you can conduct a survey to a group of potential customers . If concept test participants are in the target market segment, their answers will provide a lot of useful information, helping you evaluate the feasibility of the proposed ideas and strategies. export.
However, to ensure the effectiveness of this method, you need to ask open, specific and clear questions. In general, conducting an opinion survey will help you better understand the necessary features and features of the product or service that customers expect.
2. Combined analysis method
This method will be appropriate for products/services with complex characteristics and attributes. Because the combined analysis method helps customers consider the value of each attribute based on many different factors.
For example, in the case of telescopes, astronomers will consider the following points:
- Main lens diameter (lens hole diameter affects the ability to collect light from dim objects).
- Optical quality (the ability of the optical system to observe individual objects).
- Quality of the frame (soundproofing level and anti-vibration ability helps protect observed images from distortion).
- Computerized navigation system (the ability to track and control based on coordinates in the sky).
3. Cost method
Another quite effective approach to analyzing customer preferences is to consider issues related to price. In fact, products or services with high prices often create great pressure on buyers. So they may sacrifice some attributes to choose another product feature just because of price.
However, every product or service has fixed attributes, forcing customers to make considerations and choices. This way, you can determine customer priorities and from there create appropriate product features, pricing strategies , and sales methods.
For example, when customers consider purchasing a laptop, they often evaluate product attributes with similar price points and specific expectations. If they need a laptop to perform office tasks, they will look for a light and thin device for ease of portability. Meanwhile, if they want to buy a laptop to do graphic work, they will care about powerful configuration, screen quality and accurate display colors.
Above is the content that ELITEBLOGwants to share with you about the concept of what tastes are, the role as well as effective methods of analyzing customer tastes for businesses. Hopefully this article will help you choose the appropriate form of determining market tastes to apply to your business strategy.
Overall, researching and analyzing customer tastes is a never-ending process in a constantly changing business environment. It is important that you are always ready to adapt and improve your strategy based on information about taste trends to ensure the success and sustainability of your company.